OUR DELIVERY SERVICE

Easter Long Weekend Deliveries

wine.com.au will be open & delivering on Saturday and from Monday onwards during the Easter Long weekend. On these days we'll be offering our usual delivery services outlined below. All orders placed up until Monday will be packed and ready to be dispatched with our national courier network partners for dispatch on Tuesday 14/04/20.

CHRISTMAS DELIVERY 


SYDNEY


SYDNEY CBD - 24TH DECEMBER

Same-day orders for Sydney CBD delivery can be placed until 12 pm on 24/12 Christmas Eve.

SYDNEY METRO - 23RD DECEMBER

Orders for Sydney Metro can be placed until 2 pm on 23/12 for delivery the next day - Christmas Eve.

AUSTRALIA METRO


The following schedule defines the last day that an order can be made so that delivery of that order takes place on or before the 24th of December, Christmas Eve:

MELBOURNE - 20TH DECEMBER 

BRISBANE - 18TH DECEMBER 

ADELAIDE - 17TH DECEMBER

PERTH, TASMANIA, DARWIN

- 12TH DECEMBER - CLOSED

 

 

AUSTRALIA REGIONAL


The following schedule defines the last day that an order can be made so that delivery of that order takes place on or before the 24th of December, Christmas Eve:

NSW COUNTRY - 16TH DECEMBER - CLOSED

VIC & QLD COUNTRY - 12TH DECEMBER - CLOSED

SA COUNTRY - CLOSED

WA COUNTRY - CLOSED

NT COUNTRY - CLOSED

3 HOUR DELIVERY - MON-SAT


We are offering 11am to 7pm 3 hour  delivery to the following postcodes for a limited time because going without isn't an option!  Price in cart is $18.95

2000,2007,2008,2009,2010,2011,2015,2016,2017,2018,2019,2020,2021,2022,2023,2024,2025,2026,2027,2028,2029,2030,2031,2032,2033,2034,2035,2036,2037,2038,2039,2040,2041,2042,2043,2044,2045,2046,2047,2048,2049,2050,2052,2060,2061,2062,2063,2064,2065,2066,2067,2068,2069,2088,2089,2090,2109,2110,2130

STANDARD DELIVERY


If your order is made before 2pm, we will ship your order that same day. When selecting this method, there will be a delivery ETA displayed depending on your postcode. The following ETA's are available:

Standard Next Day (If ordered by Midday)

Standard Delivery

Standard Delivery - 3 - 5 Business Days

Standard Delivery - 5 - 8 Business Days

Standard Delivery - 8+ Business Days

EXPRESS DELIVERY


Express Delivery is available to a selection of postcodes which sit outside the 2+ day delivery time frame. While many Express Deliveries arrive the next day if ordered in the morning, many will take 2 full business days. Express Orders are picked up from our warehouse in Ultimo daily - if you'd like an accurate ETA please contact us via our LiveChat.

 

PROOF OF AGE


For any same-day delivery containing alcohol, a non-intoxicated person over the age of 18 must be present to receive the delivery.

There are no unattended same-day delivery services available for orders containing alcohol.

We make sure we only sell and deliver alcohol to people of legal age - that's 18+! Therefore I.D. is required for any delivery if you look under 25.

The above delivery estimates are provided by delivery partners. While we work with our courier partners to avoid any delays or exceptions, they are sometimes unavoidable. If there has been an issue with the delivery of your order, please Contact Us ASAP. 

NATIONAL COURIER NETWORK

We use a national courier network to deliver your parcel as safely and cost-efficiently as possible. All items are dispatched from our temperature-controlled warehouse in the heart of Sydney. Deliveries are made Monday to Friday during business hours. Deliveries for Sydney events can be quoted for Saturday and outside business hours.

Please be aware that we are experiencing delays of 2-4 business days with our National Courier Network during this COVID-19 crisis.

 

DELIVERY NOTIFICATIONS

Delivery updates will be provided throughout the delivery process, you will receive an email: 

  • When the delivery is dispatched from our warehouse
  • When the order has been marked as onboard for delivery
  • when the order has been delivered

Occasionally our Sydney CBD orders will be sent with our sister businesses professional drivers (Shorty's Liquor) in this example we will get the parcel straight out to you before the tracking service kicks in. Our delivery Notifications are sent in partnership with ShippIt. 

 

DELIVERY OPTIONS

A number of delivery methods are available and will be dynamically displayed in the first step of the checkout depending on your delivery postcode. You will only see options that are available to your delivery address. 

 

MULTI ADDRESS SHIPPING

Simply add the items you want to send to the multiple addresses and in the shopping cart, there is a link below the 'Proceed to checkout' button which allows for multi address shipping. After following this link, add the addresses for each delivery. Note, there is a $9.95 delivery charge per location if the item going to each address is under $100. For deliveries going to an address where the total is over $100, the delivery is free.